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  • Out of Hours Emergency Service at Shires Vets

Our team are working and available to you in practice 08.15am to 6.00pm Monday to Friday and 08.15am to 4.00pm on Saturdays 

Please phone your local Shires branch. It will be diverted to the emergency clinic when we are closed.

Outside of these times your call is diverted to our chosen emergency provider Vets Now for emergency advice and treatment at their clinic in Stoke. The VetsNow clinic is fully staffed by vets and nurses who only work Out of Hours available to best deal with emergencies for your pet at night, weekends and Bank Holidays. Their staff attend regular training in Small Animal Emergency and Critical Care Procedures and we think of them as the pet equivalent of the Accident and Emergency department of a hospital.

You may alternatively call VetsNow directly (see below phone numbers). The Telford VetsNow may be geographically closer for some clients attending Eccleshall and Gnosall clinics. When you phone, you may check with their call handler the waiting times at each VetsNow clinic if you are in a position to travel to either.

An emergency consultation at VetsNow will cost £275 (correct October 2023)

VetsNow share any advice call notes or treatment given at their clinic with our Shires practices so that we can continue treatment on your return to us the next working day.

Vets Now Stoke Tel: 01782 417882
C/O Lime Trees Veterinary Hospital
Lysander Road
Meir Park
Stoke on Trent

Vets Now Telford Tel: 01952 324381
Unit 9 Hadley Centre